Frequently Asked Questions

Everything you need to know about your Home Run Sports experience.

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.

How do I return a product that doesn't fit?

We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label for any unused gear in its original packaging.

Do you offer warranties on professional equipment?

Yes, all professional-grade equipment and bats come with a 1-year manufacturer warranty covering structural defects. Please keep your digital receipt for any warranty claims.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our live tracking page to monitor your gear's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.

Do you provide team or bulk discounts?

Absolutely! We offer specialized pricing for schools, local leagues, and traveling teams. Please contact our Team Sales department via the contact form for a custom quote.